Shipping
We currently offer two types of shipping; Standard and Next Day.
Royal Mail Tracked 48 should take two days to get to you (mon-sat)
Royal Mail Tracked 24 should arrive the following day (mon-sat).
We offer free Tracked 48 hour shipping on all orders over £50.
Film
We pack all film orders as soon as they come in and make sure all orders received before 4pm get packed and sent out that day. We try our very best to ensure all orders received after 4pm and before our collection are packaged and out the same day but during busy times this may not be possible, in which case we prioritise those that have paid for next day postage (so the wedding photographer who’s just run out of HP5+ can shoot the next day!).
Items that are on Pre-Order will ship the moment stock arrives, and orders containing pre-order items wont ship until all items are in stock. Please ensure any film you required before the pre-order item is ordered separately.
Need an item in stock urgently?
Shoot us a message and we can price up guaranteed next day delivery before 9am. The price for this is on an order by order basis, and relies on you sending over payment and us being able to get the items packed and shipped in time for the cut off.
Prints
We ship prints separately to film purchases, this ensures that your prints are properly protected during transit. This means when ordering you will see two different options for shipping. The price is a slightly higher than film delivery to account for the extra packaging.
If you order prints with development your negatives and prints will be shipped back together, but separately before any film you’ve ordered.
Lab
We ship all negatives and prints ordered at the time of development back together. If your order contains several developments and you have only sent part of the order (for example you order five rolls of 35mm film with standard development, but only send us three) we will keep hold of the negatives until all the rolls are developed and ready to go back.
Items Only Stocked On Request
Items ordered that we don’t usually stock, but can get in, usually take a little longer and can take up to two weeks to get to you. Once the items in we’ll pack it up and get it out to you and you’ll receive an email letting you know its on its way.
If you’ve ordered other items that are in stock these will be put aside for you but will not be sent out until the item on back order is in stock. We’re sorry it just confuses the system.
Instead either order items that are in stock separately, or contact us as there are work around we can do on our end.
Items we don’t stock where we’re waiting for the manufacturer to, you know, manufacture it, can be on back order for a long time. If we haven’t spoken to you beforehand we’ll let you know once the order is received what the status is and how long you’ll have to wait.